faqs
FREQUENTLY ASKED QUESTIONS
Yes! We have an Emergency Maintenance Team available 24/7.
You are encouraged to submit an online work order through our Resident Portal. If it is an emergency, call our leasing office during "business hours", or contact our maintenance emergency line for "After Hours"
You can submit an workorder online and our maintenance team will take care of workorders within 24-48 hours. Emergencies will always be a priority.
No, but you can leave detailed instructions in the "Access notes" section of your work order. Examples include: call first, dog is locked, etc.…
If you are locked out during office hours, the team can easily help you with proof of ID. Outside of office hours, please call your local locksmith.
You are allowed to decorate your new home; however keep in mind that any excessive modifications in the apartment such as color change, big holes, etc. will be charged at time of move out unless you restore it back to original conditions.
ON-CALL – DEFINITIONS OF EMERGENCIES
Following are the Emergency Procedures for Wesley Apartment Homes:
What is an Emergency?
- Flooding apartment – Sprinkler Line, Domestic Line, or Sewer Water
- Hot Water Heater is flooding
- No Power (as long as power has not been shut off for non-payment)
- Fire in unit or Building
- Gas Leak
- Door NOT secured
- No Toilet functioning if there is only ONE bathroom
What is NOT an Emergency?
- No Air Conditioning or Heat
- Garbage disposal jammed
- Lock Outs (Resident must call a locksmith unless the lock is malfunctioning)
- No hot water
- Trap Leaks (under sink drains)
- Dishwasher, washer/dryer not working
- Tub & sinks clogged, unless overflowing
- Stove not working
Non-Emergency calls will be attended to within 24-hours. Upon move-in all lights in the apartment are working. After move-in, the resident will be responsible for replacing bulbs as needed.
Wesley Apartment Homes strives to complete service requests within 48 hours. If the service request cannot be completed within 48 hours, the Manager will call to inform you of the status of the service request.
The property has a beautiful sparking pool, a fitness center, a coffee station, a pool table/bar area. The property itself is concrete build and very sound.
The pool is open from 9am-10pm.
Yes, we have garaged parking that is assigned.
Every home includes a washer and dryer.
Yes, we are a pet friendly Community.
One Time Fees: Pet Deposit of $200 AND Pet Fee of $200 . Monthly - $15 Pet Rent
We accept pets of any weight.
Restrictions: No Aggressive Breeds - Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (often called American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier)
Restrictions: No Aggressive Breeds - Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bull (often called American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier)
Yes, we have a dog park (we actually have 2).
Refrigerator, Oven, Dishwasher, washer/dryers, and most have microwaves.
The trash chutes are located by the elevators on each floor level. We also recycle!
All trash can be placed in the compactors but, please break down any boxes. Furniture is not allowed.
Pest Control comes to our property once every week. Please place an online workorder to be placed on the complimentary and unlimited pest control service.
We are equipped with a Luxor Package system that will allow you to pick up your package at your own convenience. Register and receive a unique code to retrieve your package from out package room! Security cameras are on 24/7.
Our amazing Fitness Center is open from 7am - 10pm with access control.
Our fitness center has everything you need to stay in shape!
IT'S FREE to book a tour with our friendly staff! Click the Schedule a Tour button to begin!
We accept walk in, but we prioritize prospects who book an appointment. Click the "Schedule a Tour" to let us know you are coming!
Our office is open 7 days a week and we have an open door policy! You can come meet your leasing staff as well as our Community Manager at anytime!
Very Easy! Apply Online for only $75.
Application process can vary, but usually takes from 1-3 business days.
Security Deposit is based on your credit / FICO Score. Leasing Specials vary from time to time. Give us a call or Schedule an Appointment to learn more.
Rent is always due on the 1st.
Rent is due online at the beginning of each month.
Our properties are required to have Protect the Apartment - Entry Level. With Entry Level, renters Insurance is also a requirement. If the Gold or Silver Level's are chosen, than Renters Insurance is not required but, is advised. Check our our website at ProtectTheApartment.Com
No, we do not offer furnished apartments.
Our minimum lease term is 6 months.
It is not an INSURANCE policy - It is a "A Liability Waiver". Sign up for the discounted protection program ($10/month) along side with renters insurance for FULL Coverage! Be proactive in case of any unintentional accident occurs, so you are not financially responsible for the gap of what your insurance will not cover. Remember insurance companies will take "depreciation" into account. Please visit www.ProtectTheApartment.com lo learn more and read real stories.
No, Utilities are not included in your rent amount.
We are completely electric. A GA Power account must be active on your Lease Start Date. Every apartment has its own water meter, so you will be responsible for your water usage as well.
Friends Make the Best Neighbors! Yes, Get $200 OFF! Ask us more about resident referral program
Guest vehicles must be registered while parking in the Guest Parking Deck. Each resident gets their own unique guest code. You can pre-register your guests, or they can do it themselves at time of arrival. Make sure you share your code with them.
A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.
No, subleasing your apartment are NOT allowed. However, you are allowed to add a Roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.
Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying one (1) month's rent as termination fee.
The property has a local coffee shops, several restaurants, grocery stores, and retail stores. The nearest mall is within a few miles.
Elementary School- E. Rivers Elementary, Middle School - Sutton Middle , High School- North Atlanta.
We have 2 dog parks on property.
Lennox Mall, Target, The Shoppes at Buckhead, Atlantic Station, and More.
There are 2 different Starbucks within walking distance. Most of the residents get their coffee from our Coffee Machine!
The property i.e. off of Peachtree Street ( behind the Houston's).
Peachtree Street and Colonial Homes.